Your journey, your story.
Designed by our expert travel agents
Tailor-made
experiences
Bespoke travel is an art form. Which is why you need more than a travel agent.
You need a journey designer.
From the moment you first speak to us, you’ll notice the difference. We want to know what your dream holiday looks like, how you want to feel, what adventures you want to go on, and what memories you want to create.
From there we’ll seamlessly tie in the finer details for a faultless trip, working with our partners to get you premium upgrades, exclusive access and once-in-a-lifetime experiences. We’ll guide you every step of the way to your perfect escape.
Luxury VIP Tours • Wellness Travel • Small Group Tours • Adventure Travel • Cruising •
Luxury VIP Tours • Wellness Travel • Small Group Tours • Adventure Travel • Cruising •
Things we take care of
Client journey map
Designing your journey with us
We’ll get to know you, understand your travel goals, learn about your needs, and plan a seamless, high-value experience.
During your journey
We’re always on hand to help if things don’t go to plan, you need to change something, or you need advice. Regardless of timezone differences, we’re there for you.
After your journey
We’ll touch base once you’re home, to find out what went well, and what you’d like to change for next time. We love nothing more than hearing your stories, seeing your photos and sharing the memories with you.
Caring and committed support
Designing your journey isn’t just about planning, booking and creating itineraries before you leave.
Our designers are there for you if things don’t go to plan while you’re away. Trouble with the airline? We’ll get on the phone and sort it out. Want to make last minute changes to your itinerary? We’ll shuffle things around. Not happy with your accommodation? We’ll advocate for you to solve the problem.
Our team are your travel advocates. You’re in safe hands with us.
Unwind with our wellness retreats
You know you’re overdue for some time out to get away from it all. But even booking a wellness retreat can feel overwhelming.
Where to stay, for how long, what to focus on, who to trust?
Thankfully, our journey designers are wellness travel specialists.
Having experienced retreats in places such as Como Shambala, Amatara and Gwinganna, we understand your ideal wellness retreat needs to fit your personal goals, available time and budget. We know the difference between a digital detox retreat, and a retreat that delivers a transformational experience.
Whether you choose to unwind on one of our boutique Soul Wander Retreats, or wish to journey somewhere else, we’ll make sure your wellness retreat is everything you’re hoping for. To leave you feeling rested, relaxed and taken care of.
Corporate Travel
Journeys by Design is uniquely positioned to attract micro and small corporate accounts, especially those with fewer than 10 employees. Our tailored approach ensures personalised travel solutions to meet specific requirements.
For larger accounts, Platinum Travel Group provides expert services to address more extensive needs, offering comprehensive solutions aligned with your goals.
Start planning your journey
Help us plan your next experience using our fun interactive planner.